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SM professional: Default throttling
Problem reported by Martin Schaible - 1/13/2016 at 7:42 AM
Resolved
Hello
 
The help says:

Outgoing Messages per Hour - The number of messages sent by the domain per hour. By default, the number of outgoing messages is 5,000.
 
On my domain it looks different:
Outgoing Messages per Hour: 50

Smartermail Professional does not support editing the throttling and i'm now stuck with this setting. What is now real: 5000 oder 50?
 
And btw, why will Throttling be displayed, if this function is not available?
 
Thanks!
 
 

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1
Andrea Free Replied
Employee Post
Hi Martin,
 
Thanks for bringing this to our attention. You are correct that throttling is an Enterprise feature. The default setting applies only to Enterprise installations, so it's not affecting your outbound messages or performing any throttling actions. What you're seeing in the details section when you look at your domains is a display bug that I've reported to be fixed. 
 
Thank you!!
Andrea Free SmarterTools Inc. 877-357-6278 www.smartertools.com
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Martin Schaible Replied
i'm lucky to read this :-) So it's limited to 5000 or unlimited? This installation will be an dedicated newsletter mail server to keep the load and troubles away from our main mail-server, which is a SM Enterprise.
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Andrea Free Replied
Employee Post
There is no default setting applied, so I guess unlimited would be the most correct answer. No throttling actions will be performed on your outbound messages, so there are no threshold limits in place.
Andrea Free SmarterTools Inc. 877-357-6278 www.smartertools.com

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