Moving POP client to ActiveSync - POP Subfolders to ActiveSync
Question asked by Glenn Brooks - December 7, 2015 at 1:45 PM
Unanswered
Hope someone has a solution for this issue.
We have a new client that has been using another provider for POP email.  We have the client setup for ActiveSync and all is running well.  The problem is now the client wants all his Sub folders that were used under the previous POP account and show up in his new ActiveSync account.
 
I have not found a way to do this.  Hoping someone has figured out how to do this or we are probably going to lose the new client and my newly purchased ActiveSync licenses.
 
The client is using Outlook 2013.  Any help is greatly appreciated!

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Still unable to get any subfolders to move over to ActiveSync account.  When trying both the drag and drop method described by Kevind and Copy/paste we always receive an error. The error reads: "Cannot move the items. Cannnot move or copy folders. A top-level folder cannot be moved to one of its subfolders. Or you may not have appropriate permissions for the folder. To check your permission for the folder, right-click the folder, and then click Properties on the shortcut menu."
 
I have also tried to export and then import individual folders into the new ActiveSync account.
 
I found several articles with this email error and have spent hours trying to get this to work using several methods, but all attempts are unsuccessful.
 
Anyone have any suggestions?  Apparently Outlook 365 can do this without a problem - although I have not tried this myself, they are telling my customer they can do this.
 
Any thoughts or suggests would be greatly appreciated before I tell my client I do not have a solution for him.

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