How to turn off header information in reply to email?

Question asked by Barbara Renowden - 11/20/2015 at 12:03 PM

Unanswered

When anyone reply's to an email using the webmail interface we get the header information in the reply.

Return-Path:
Received:
(version=TLS\Tls
cipher=Aes128 bits=128);
Fri, 20 Nov 2015 12:15:32 -0600
Message-ID:
Date: Fri, 20 Nov 2015 12:15:40 -0600 (CST)
From:
Reply-To:
To:
Subject: Request a Quote
MIME-Version: 1.0
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 7bit
X-Mailer:
X-Rcpt-To:
X-SmarterMail-TotalSpamWeight: 0 (Authenticated)

Is there anyway to not have this show in the body of the reply or forwarding email. I do not see the benefit of having this in the body of the email. I usually delete it but that is a step that shouldn't' be necessary. I can see where it should be in the header of the email but not in the body of the message.

Barbara Renowden President / Co-Founder Centric Web, Inc. https://www.centricweb.com

5 Replies

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Paul Blank Replied

11/20/2015 at 2:39 PM

That doesn't sound right to me - I haven't seen that behavior in SM webmail.

Michael Sticpewich Replied

2/26/2016 at 1:51 PM

Hi Barbara,

Did you ever get this sorted? I have the same problem on a customer's account and I can't find any settings to disable this.

Thanks,

Michael

Barbara Renowden Replied

2/28/2016 at 10:33 AM

Actually I did figure it out. Under the user settings in the tab Compose there is a field called Disable X-Originating-IP header in messages. When you check this the headers will go away. You can also disable this for all domain users if you are the domain administrator.

Barbara Renowden President / Co-Founder Centric Web, Inc. https://www.centricweb.com

Bruce Barnes Replied

2/28/2016 at 1:19 PM

To things:

The header information should not automatically be displayed as part of the response or forwarding of any e-mail message. If it is showing, then the user's webmail, or client, account is not properly configured.
By disabling this, you may cause YAHOO! and OUTLOOK.COM hosted e-mail domains to reject your messages.

The X-ORIGINATING header insert, along with the SENT-FROM, REPLY-TO and other header information is included in all e-mail to assist in the prevention of spam control. Used with rDNS, DKIM, and SPF, these are powerful tools which should not be deleted or tampered with in any way.

Bruce Barnes ChicagoNetTech Inc brucecnt@comcast.net Phonr: (773) 491-9019 Phone: (224) 444-0169 E-Mail and DNS Security Specialist Network Security Specialist Customer Service Portal: https://portal.chicagonettech.com Website: https://www.ChicagoNetTech.com Security Blog: http://networkbastion.blogspot.com/ Web and E-Mail Hosting, E-Mail Security and Consulting

Scarab Replied

2/29/2016 at 5:02 PM

Barbara,

What you are describing is an Account Setting (under ACCOUNT SETTINGS > COMPOSE > REPLY HEADER TYPE). If this setting is set to "Full" it will display the entire Header upon Reply. If it is set to "Basic" it would only display From:, Sent:(Date/Time), To:, and Subject: fields.

You would want to make sure that "Reply Header Type: Basic" is set as the User Default under SETTINGS > DEFAULTS > USER DEFAULTS > COMPOSE. You can then use USER PROPAGATION to change all users back to Basic if had been set to Full previously.

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