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I'm using SM 14.4.5784 Enterprise and recently I'm seeing a rise in false positives to where we have to watch our junk e-mail folder daily. I have my filters set up per Bruce (I think that's his name??) and also use the message sniffer add-on, all has been working great. Is SM "learning" or does it just use the filters / systems as is? Is there something to reset or clear to resolve something like this? Nothing has changed but the SM software and I'm concerned with the higher false positives I'm seeing.