Duplicate Event after upgrade
Question asked by JML - 9/29/2015 at 1:18 PM
Answered
After upgrading from 13 to 14 I noticed one of the domains events duplicated.  I was able to delete one but the other is still listed.  When I try to edit that event I receive the SmarterMail error page
 

Oops!

There was an issue that caused this page to malfunction.

 

When I try to delete it just does nothing.  I've tried going into and manually removing the HOOK event but it is still listed.  Anyone experience this before? 

7 Replies

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0
Bruce Barnes Replied
Did you uninstall 13.X, reboot, and then run the FULL SmarterMail 14 install using the EXE file?
Bruce Barnes
ChicagoNetTech Inc
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0
Employee Replied
Employee Post
Hi JML.  This was a known issue but has already been resolved.  Are you running the most recent version of SmarterMail 14?
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JML Replied
Yes - I was actually trained by you Bruce!
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JML Replied
Rod - I'm running 14.2.5711 which I believe is the latest and greatest.
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Employee Replied
Employee Post Marked As Answer
Hi JML.  My bad, this fix hasn't been released yet.  This build will fix your duplicated Domain level System Events.
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JML Replied
Will try this tonight.

Thanks!
0
JML Replied
Just confirming it fixed the issue after updating. Thank you!

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