We use this as our BANNER GREETING for SMTP IN
#HostName# #TimeUTC# UTC | SmarterMail Enterprise 14.2
The #HostName# will pick up the hostname which is actually using the SmarterMail SMTP services at the time of the transaction.
The #TimeUTC# will enter the time of the transaction in all message headers and logs. The time stamp is important when troubleshooting and using UTC makes it much easier to vet times against a common standard, vs trying to translate between time zones.
You also need to make certain that you have your IP ADDRESS to HOSTNAME mapping for the FULLY QUALIFIED DOMAIN NAME of your PRIMARY SMARTERMAIL SERVER mapped in two places:
- The HOSTNAME in SETTINGS, GENERAL SETTINGS:
- The HOSTNAME to IP ADDRESS MAPPING in BINDINGS
Once this is done, make certain you have a valid rDNS mapping for your STATIC, PUBLIC IP ADDRESS to the FQDN of your SmarterMail server, and that will tie everything together.
You will also need to make certain that you have the SAME IP ADDRESS setup as the IPV4 IP address in the DOMAIN EDIT screen:
That IPV6 is DISABLED
and that you have your SMTP OUT setup to use the SAME IP ADDRESS as is mapped to your domains:
If you have MULTIPLE, PUBLIC, STATIC IP addresses mapped to domains, then you will have to set your SMTP OUT IPV4 IP ADDRESS to use the DOMAINS IP ADDRESS:
DO NOT enable the check box for ENABLE PRIMARY IP ON FAILURE, especially if you have a hosted service. I've seen too many situations where they primary IP address is a private IP address which is not properly mapped to a public IP address and, in the case of a failure of the primary IP address, all e-mail stops flowing.
Bruce Barnes
ChicagoNetTech Inc
brucecnt@comcast.net
Phonr: (773) 491-9019
Phone: (224) 444-0169
E-Mail and DNS Security Specialist
Network Security Specialist
Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/
Web and E-Mail Hosting, E-Mail Security and Consulting