System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it 127.0.0.1:17001

I've been working on an issue with a godaddy server that's got SmarterMail 14.1 running and is throwing the following errors.

The client is running on a GODADDY virtual server. All .NET 4.5 patches are in place. He can RECEIVE mail, but not send it.

Domain name: BYRONSOFT.NET

[2015.07.22] [CurrentUser: unknown]
[2015.07.22] [7/22/2015 4:55:17 PM]
[2015.07.22] http://webmail.byronsoft.net:2300/Login.aspx
[2015.07.22] 
[2015.07.22] System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it 127.0.0.1:17001
[2015.07.22] 
[2015.07.22] Server stack trace: 
[2015.07.22] at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
[2015.07.22] at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)
[2015.07.22] at System.Runtime.Remoting.Channels.RemoteConnection.CreateNewSocket(EndPoint ipEndPoint)
[2015.07.22] at System.Runtime.Remoting.Channels.RemoteConnection.CreateNewSocket()
[2015.07.22] at System.Runtime.Remoting.Channels.SocketCache.GetSocket(String machinePortAndSid, Boolean openNew)
[2015.07.22] at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.SendRequestWithRetry(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream)
[2015.07.22] at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream)
[2015.07.22] at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)
[2015.07.22] 
[2015.07.22] Exception rethrown at [0]: 
[2015.07.22] at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
[2015.07.22] at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
[2015.07.22] at SmarterMail.RemoteInterface.IMail.GetGlobalMailSettings(String sessionStr)
[2015.07.22] at SMWeb.HelperClasses.RemoteWrapper.SessionCallWithConnection[T](UserData usr, Func`2 f)
[2015.07.22] at SMWeb.Login.Page_Load(Object sender, EventArgs e)
[2015.07.22] at SMWeb.HelperClasses.CustomPage.OnLoad(EventArgs e)
[2015.07.22] at System.Web.UI.Control.LoadRecursive()
[2015.07.22] at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
[2015.07.22] Application Error
[2015.07.22] =======
[2015.07.22] [CurrentUser: ]
[2015.07.22] [7/22/2015 5:01:32 PM]
[2015.07.22] 
[2015.07.22] Application Stopping. Reason: A change was made to the bin directory or the directory was renamed

any suggestions?

Thanks;

- Bruce

Bruce Barnes

ChicagoNetTech Inc

brucecnt@comcast.net

Phonr: (773) 491-9019

Phone: (224) 444-0169

E-Mail and DNS Security Specialist

Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com

Website: https://www.ChicagoNetTech.com

Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting

Employee Replied

7/22/2015 at 4:25 PM

Employee Post

The delivery log is where you want to look for sending issues.

Also, can he go to a command prompt and telnet to an external mail server on port 25?

For the error you posted, are you unable to login to the web interface?

Bruce Barnes Replied

7/23/2015 at 8:48 AM

Thanks for your quick response, Byron.

This turns out to be a GoDaddy issue.

The customer is running his SmarterMail on a GoDaddy "windows virtual private server,"

GoDaddy no longer allows direct outside access on port 25 from their windows virtual private servers, and requires that all GoDaddy servers hosting MX servers be routed through their relay server "dedrelay.secureserver.ne"

This presents other issues as well. Specifically how well the GoDaddy relay server is going to be accepted by GMAIL, YAHOO and OUTLOOK.COM once a customer ramps up their capacity and makes the server live with large volumes of e-mail.

Bruce Barnes ChicagoNetTech Inc brucecnt@comcast.net Phonr: (773) 491-9019 Phone: (224) 444-0169 E-Mail and DNS Security Specialist Network Security Specialist Customer Service Portal: https://portal.chicagonettech.com Website: https://www.ChicagoNetTech.com Security Blog: http://networkbastion.blogspot.com/ Web and E-Mail Hosting, E-Mail Security and Consulting

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