Missing Auto-Responder?

Question asked by Eric Van Pyrz - 6/26/2015 at 12:34 PM

Unanswered

Is there a reason why the auto-responder feature is not visible to end-users when using SmarterMail? This was around in v12 and when I upgraded to v13.4 it disappeared. I can't seem to find any sort of "per domain" feature where it may have accidentally been disabled.

Any help appreciated!

--Eric

SmarterMail Pro 13.4 on Windows Server 2012 R2

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Employee Replied

6/26/2015 at 1:00 PM

Employee Post

You will need to make sure this is enabled at the system level. Login as the system admin and go to Security | Anti-Spam Administration | Options tab and make sure Auto-Responder is on and requires SPF to pass. Once this is saved it should then be available to the end user.

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