Mass delete a message from all domain mailboxes?
Question asked by michael~ - 6/25/2015 at 10:09 AM
Hi all --
Two questions here..  
-  I just had a user mass-mail everyone in the domain with an infected file (Trojan-Downloader.Win32.Upatre.fgf).  This user claims not to have opened any attachments lately, which I believe because our AV would have stopped it.  So first I'm wondering if anyone is familiar with "Trojan-Downloader.Win32.Upatre.fgf" and how it spreads.  The messages came from her account, and I see the smtp interaction in the logs..  did our AV somehow not catch it initially?  
-  Second, I'm wondering if there's any way I can mass-delete that message from all users in the domain.  It got sent to about 50 people here and I'm not looking forward to handling 50 calls about that msg.
-- michael~

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Joe Burkhead Replied
I agree that it would be nice to have the ability for a domain admin to simultaneously delete an email from any/all domain accounts. We had a situation where our CEO unintentionally forwarded confidential information to our entire Global Address List. He was not amused when I told him I could not "recall" or delete that message from everyone's account.
Gary Tan Replied
Agree this would be a good idea.
Please smartermail team add this in the next upgrade.

ScottF Replied
Yes, this would be a nice feature to help mitigate phishing attacks. Voted up. A process like G Suite's to remove malicious emails would be nice: https://support.google.com/a/answer/7581662

kevind Replied
Scott, good call on resurrecting this thread. Would be very useful feature. +1

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