Accepting an Event Invitation in Outlook 2011 Mac doesn't work/Sync with other devices
Problem reported by John McLachlan - 6/23/2015 at 12:46 AM
Submitted
I accept an invitation that someone else has sent me in Outlook 2011 Mac, I select (Accept: do not send a response) 
 
the event is then added to my outlook calendar, but then it disappears in smartermail (webmail) and on my phone via Activesync.
 
It appears there is a bug using the "Do not send a response" option. if i use "accept: Respond without comment" it works and syncs between devices properly. 
 
Is there a reason for this ? or is it just a bug because Outlook is 2011 is bad. 
 
Id love to know what this issue is. 
 
Thanks
 
 
 

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Robert Emmett Replied
Employee Post
John, thank you for bringing this to our attention. I setup my test account to Outlook 2011 for Mac.  I was also running Fiddler to monitor network traffic.  I noticed when I selected the "Accept: Do not send a response" option, that no information was sent to the server stating that the event was accepted and added to the calendar.  On the other hand, selecting "Accept: Respond without comment" or "Accept: Respond with comment" there is traffic from Outlook to the server creating the calendar item.
 
This seems to be an issue with Outlook not sending commands to the SM server.  I will continue to investigate the issue further though (especially since we are finalizing the EWS upgrade--I will test how meeting invites communicate with Outlook 2016 for Mac and the SM server).
Robert Emmett
Software Developer
SmarterTools Inc.
(877) 357-6278
www.smartertools.com

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