Cloning server and migrating from SmarterMail 12.3 to 14

Question asked by Eric Merkel - 6/22/2015 at 9:03 AM

Unanswered

Hello,

I am wanting to accomplish a couple different server migration tasks and am wondering if I could get any advice on the following plan.

1) I want to clone my current SmarterMail server version 12.3 which is a VM and move it to a different data center/IP range. I will have both the old and new server running concurrently.

2) On the new server, I want to upgrade from 12.3 to the latest version 14 so there will not be any down time and affect customers on the old server.

3) Once upgraded, I will copy over the each domain's folder from the old to the new server and update the DNS records for that domain at that time.

My concern is will there be any problems with the licensing when running two servers on two different IP's while we are performing the migration of domains from one server to the other? I am not sure how long this process will take as some customers manage their own DNS and they can sometimes be difficult to coordinate with.

Secondly, are there any issues copying older version 12 domains to the new server which has probably gone thru and converted the file formats to the new version 14 for these same domains?

Thanks in advance for any advice or potential pitfalls I might run into.

Best regards,

Eric

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Eric Merkel Replied

6/25/2015 at 11:33 AM

Bump....anyone from SmarterTools monitor this forum and care to comment?

Eric

=== Eric Merkel Sozo Technologies LLC

Steve Reid Replied

6/25/2015 at 11:45 AM

Your plan sounds fine... The file structure should be the same from 12 to 14, so copying the files should be fine.

Smartertools allows this kind of license overlap to facilitate moves such as yours.

Curtis Kropar www.HawaiianHope.org Replied

7/3/2015 at 7:47 AM

Hey Eric !

Take a look :

https://portal.smartertools.com/kb/a2724/migrate-smartermail-to-a-different-server.aspx

"SmarterTools makes it easy by allowing you to have 2 instances of your SmarterMail license running on 2 different servers for up to 30 days"

My question for you is about : "I will have both the old and new server running concurrently."

Your not talking about both receiving mail at the same time ? right ?

We just did something similar to your plan, but the new server started receiving email immediately. so we now have a week of mail that we need to somehow merge back into the older file structure. So my advice is to make sure the new one is not receiving mail at all and keep that for the old one. then move folders once the new machine is fully functional.

www.HawaiianHope.org - Providing technology services to non profit organizations, low income families, homeless shelters, clean and sober houses and prisoner reentry programs. Since 2015, We have refurbished over 11,000 Computers !

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