SmarterStats: Server could not be contacted. This occurred while updating the site list. Error was: The device is not ready.
Problem reported by Frank Osako - 6/10/2015 at 2:58 PM
Submitted
Greetings,
 
Here is what is in the log:
 
16:30:31 (Main) 
   =================================================================================================
   System.Exception: Unknown directory format
   at SmarterTools.Common.IO.Ftp.FtpFileInfo.Parse(String line)
   at SStatSvc.FTP.SiteFtpProcessor.#Uhd(FtpClientListEventArgs #DA)
   =================================================================================================
   (251 Used/3656 Free)
16:30:31 (Main) 
   =================================================================================================
   System.Exception: Unknown directory format
   at SmarterTools.Common.IO.Ftp.FtpFileInfo.Parse(String line)
   at SStatSvc.FTP.SiteFtpProcessor.#Uhd(FtpClientListEventArgs #DA)
   =================================================================================================
   (251 Used/3656 Free)
16:30:32 (Main) 
   =================================================================================================
   System.Exception: Unknown directory format
   at SmarterTools.Common.IO.Ftp.FtpFileInfo.Parse(String line)
   at SStatSvc.FTP.SiteFtpProcessor.#Uhd(FtpClientListEventArgs #DA)
   =================================================================================================
   (252 Used/3562 Free)
16:32:01 (Gather_For_206) ABC123.com - Time = 512s  Read = 3909  Skipped = 0  Records per minute = 420 (253 Used/3658 Free)
16:32:01 (Gather_For_210) XYZ987.com - Starting import (250 Used/3654 Free)
16:35:30 (Main) 
   =================================================================================================
   System.IO.IOException: The device is not ready.
   at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost)
   at System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost)
   at SStatSvc.Config.SiteSeoKeywordHistory.Save()
   at SStatSvc.Config.SiteSeoKeywordHistory.Update(SiteSeoKeywordHistoryEntry[] entriesToUpdate)
   at SStatSvc.Config.SiteSeoSettingsManager.SaveSiteSeoSettings(Int32 siteId, ConfigSeoSettings configSeoSettings)
   at SStatSvc.Remoting.SiteList.FullSiteUpdate(String authString, String siteDefaults, String siteDetails, ConfigSeoSettings[] seoSettings, ConfigSiteTuning[] tuningSettings)
   =================================================================================================
   (264 Used/3645 Free)
 
Craig Parsons Replied
I'm having the same problem, were you able to resolve this?
Shaun Peet Replied
Me too!
Frank Osako Replied
Nope...

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