Creating community login
Question asked by SmarterUser - June 4, 2015 at 1:14 PM
Answered
I want to create a community login here separate from our company account.  I can't find a way to do it -- all I see are login options.  Is it possible?  If not, prospective customers can't ask the community questions about the SmarterTools products.

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Steve Reid Replied
I see no way to register either.
 
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Brian Ellwood Replied
They've hidden or disabled registration after the community took a serious spam blow a few weeks ago.
 
You could email sales@ and ask for assistance or wait for them to hopefully see your post.
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Steve Reid Replied
wow, did not realize that, I thought the lack of spam was from captcha integration...
 
Seems like they may be limiting new customers this way.
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Andrea Rogers Replied
Employee Post Marked As Answer
Hey guys,
 
After some discussion, we removed the option to register at our Portal. No need to worry though; just contact our sales team to request an account and we'll get you set up. 
 
Thanks!

Andrea Rogers
Customer Operations Manager
SmarterTools Inc.
877-357-6278

www.smartertools.com

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Andrea Rogers Replied
Employee Post
Just a heads up, I created an outbound ticket for this thread in order to get the information needed to create a new account. Once I have that, I can create your personal SmarterTools account separate from your company's login. Thanks!

Andrea Rogers
Customer Operations Manager
SmarterTools Inc.
877-357-6278

www.smartertools.com

3
SmarterUser Replied
This makes absolutely zero sense.  How are prospective customers going to ask questions about the SmarterTools products?  If they're like me, they want to hear from existing customers, not someone in the sales department.  There are better solutions to handling bogus registrations.

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