How to import from PST file

Question asked by Kenneth Knudsen - 6/1/2015 at 11:19 AM

Unanswered

When a user creates subfolders in their inbox (stored locally) and after the migration we try to copy these to the Smartermail account in Outlook 2013 we are not able to do so.

Then we tried to export these folders and mail to a PST file, and then import them from the file.

We just get a message saying:

The service provider does not support it

What are the setting allowing the user to import from a file?

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Steve Reid Replied

6/1/2015 at 11:23 AM

You can add Smartermail account as IMAP in Outlook and copy the folders manually.

I don't think you can import from PST

Paul Blank Replied

6/1/2015 at 11:45 AM

How about Transcend Migrator:

I've worked with this in the past, but have no recent experience:

www.transend.com

Kenneth Knudsen Replied

6/1/2015 at 12:44 PM

we will try this option.... we'll post here later.... thx for answering!

William Lolli Replied

8/24/2016 at 7:57 PM

Transend does not have a product dedicated to SmarterMail migration.

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