How to migrate a POP3 account to a SM Exchange ActiveSync Account all in Outlook 2013

Question asked by Albert Frausto - 5/26/2015 at 4:24 PM

Answered

Hello,

I'm hoping someone in the community has some advice or guidance on this. Is it possible to migrate a POP3 account to a SM Exchange ActiveSync Account all in Outlook 2013?

We're using SmarterMail 13.4.5603 on Windows 2012 R2.

Thanks

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CCWH Replied

5/26/2015 at 11:15 PM

No, unfortunately you cannot import into an ActiveSync account locally. You will need to login to webmail and complete a mailbox import (migration) using Settings > Advanced Settings > Mailbox Migration. If you do not have access to the POP mailbox then the only other way is to add the local POP file as an archive, at least that way the user can access the mail within Outlook.