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How to migrate a POP3 account to a SM Exchange ActiveSync Account all in Outlook 2013
Question asked by Albert Frausto - 5/26/2015 at 4:24 PM
Answered
Hello,
 
I'm hoping someone in the community has some advice or guidance on this. Is it possible to migrate a POP3 account to a SM Exchange ActiveSync Account all in Outlook 2013?
 
We're using SmarterMail 13.4.5603 on Windows 2012 R2.
 
Thanks

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CCWH Replied
5/26/2015 at 11:15 PM
No, unfortunately you cannot import into an ActiveSync account locally. You will need to login to webmail and complete a mailbox import (migration) using Settings > Advanced Settings > Mailbox Migration. If you do not have access to the POP mailbox then the only other way is to add the local POP file as an archive, at least that way the user can access the mail within Outlook.
2
Steve Reid Replied
5/27/2015 at 6:47 AM
Marked As Answer
You can add the SM account as IMAP and copy the messages over, once complete delete account and add back as activesync.
0
CCWH Replied
5/27/2015 at 7:13 AM
Now I do like that idea!
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Albert Frausto Replied
6/2/2015 at 8:31 AM
Thank you both the information and suggestions. I will try your suggestion Steve.
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