In the headers below, Smartermail doesn't stamp the SPF on it - It should stamp it whether its (Fail, none, pass, etc)
You can see they do have an SPF Record.
https://www.unlocktheinbox.com/dnstools/spf/computicket.com/
This is not a one time occurrence - It happens a lot. Their seems to be something in certain emails that causes Smartermail to not stamp the email correctly.
I'm running version: Version 13.3.5535
I bolded the line below that has the smartermail results.
Return-Path: <>
Received: from osmtp-04.mm.mweb.net (osmtp-04.mm.mweb.net [196.28.101.194]) by mail.unlocktheinbox.com with SMTP
(version=TLS\Tls
cipher=Rc4 bits=128);
Thu, 21 May 2015 10:17:40 -0400
Received: from [196.28.101.49] (helo=A3S2.msp.mm.mweb.net)
by osmtp-04.mm.mweb.net with esmtp (Exim 4.72)
id 1YvRHt-00048L-N3
for <mailtest@unlocktheinbox.com>; Thu, 21 May 2015 16:17:29 +0200
Received: from MailMarshal.Sender ([127.0.0.1]) by A3S2.msp.mm.mweb.net with MailMarshal (v7,0,1,4245)
id <C555de9010000>; Thu, 21 May 2015 16:17:37 +0200
Message-ID: <C555de9010000@A3S2.msp.mm.mweb.net>
From: postmaster@computicket.com
To: mailtest@unlocktheinbox.com
CC:
Date: Thu, 21 May 2015 16:17:37 +0200
Subject: Undeliverable Mail: "Your Email Authentication Results!"
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="--=2949f62f-a8b0-468d-addd-6b11929e1357"
X-SmarterMail-Spam: SpamAssassin -3 [raw: -1], DK_None, DKIM_None
X-SmarterMail-SpamDetail: Content analysis details: (-1.9 points, 5.0 required)
X-SmarterMail-SpamDetail: pts rule name description
X-SmarterMail-SpamDetail: ---- ---------------------- --------------------------------------------------
X-SmarterMail-SpamDetail: -0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at http://www.dnswl.org/, no
X-SmarterMail-SpamDetail: trust
X-SmarterMail-SpamDetail: [196.28.101.194 listed in list.dnswl.org]
X-SmarterMail-SpamDetail: -0.0 RCVD_IN_MSPIKE_H3 RBL: Good reputation (+3)
X-SmarterMail-SpamDetail: [196.28.101.194 listed in wl.mailspike.net]
X-SmarterMail-SpamDetail: -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%
X-SmarterMail-SpamDetail: [score: 0.0000]
X-SmarterMail-SpamDetail: -0.0 RCVD_IN_MSPIKE_WL Mailspike good senders
X-SmarterMail-TotalSpamWeight: -3