A couple of questions regarding the experience for users when their mailbox disk quota has been exceeded.
1. Can the SmarterMail default message "The size limit of x for mailbox 'youremailaddress' has been exceeded. Incoming mail to that mailbox is currently being rejected" be changed by a system admin? We'd like to be able to provide more details in the message that the user can follow to resolve the issue. If it can be changed, where would we find it? It doesn't appear to be listed under Events.
2. Can the setting be changed by a system admin so that, even if the user exceeds their storage limit, mail won't be rejected, and we'll deal with the overuse by creating a notification to our admins to work with the user to resolve the storage issue?