Hello All, I'm finding myself pulling hair out attempting to find out what is going on with me email. It appears my email is on the fritz.

 

Originally, my email was having issues syncing with my apple devices (Iphone & Ipad). Although properly setup with Imap settings if an email was received on my apple device it would disappear from my online smartermail account. It was suggested to ask my domain to update the version we were using.

 

We are now at Smartermail 12.4 .

Now, I'm experiencing an even worse issue and I cannot understand it. I have two computers which I access email on via a url to my smartermail account.

 

If an email is received on my personal computer, it will not show up on my work computer. I have different emails on each computer accessing the same URL. How smarter mail even knows they are two different devices is beyond me.

 

Whats interesting is my phone now syncs the same emails as my personal computer. Yet, my work computer has another set of emails the phone and personal computer cannot receive.

 

Which ever device I refresh first gets and stores the new mail.

 

Any ideas?