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Complete Minor upgrade (12.x) Before we Major upgrade to 13.x?
Question asked by CCWH - 11/8/2014 at 9:17 AM
Answered
Hello all,
 
We are currently on 12.4.5364 Enterprise.  We want to upgrade to 13.x, however is it best practice to upgrade to 12.5.5409 prior to the Major upgrade?
 
Thanks in advance

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John Marx Replied
You should be able to upgrade with no problem. Make certain you do a full uninstall, reboot and then install the new version and you should have no issues,. Also, don't forget to get your new license number. I know when we upgraded I forgot the license and added a few minutes to the install time and wish I would have remembered that step first.
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Andrea Rogers Replied
Employee Post Marked As Answer
Hi there,
 
John offers some good advice that should help you out. Here are the step-by-step instructions on how to perform a major upgrade as well: Major Upgrade of SmarterMail. Upgrading to the latest 12.x minor is not necessary.
 
Hope this helps!

Andrea Rogers
SmarterTools Inc.
877-357-6278

www.smartertools.com

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