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After a successful install of SmarterTrack 10, I choose to add the application to IIS 8.5 on a Server 2012 R2 system. Unfortunately, when trying to view the webpage I got an error message of:
The page or resource that you are accessing is unavailable or an error has occurred.
When troubleshooting, I changed the Application Pool Identity from "NetworkService" to the local Administrator account. Doing this allowed me to view the webpages without issue. I understand that there are security concerns when doing this and would prefer to have this configured right.
Since then, I tried going to the MRS folder and adding "NetworkService" to the ACL list with Read only permissions. This has not helped.
Please note that I have the exact same issue when adding SmarterStats 9 to IIS.
Can someone please tell me how to resolve this issue?