10 Replies

We already have implemented a popup notification window whenever a sender is added to the internal blocked senders list.  It will be available in the next major release.

This feature has been implemented in SmarterMail 13 which was released yesterday, 3 Nov.

Hello,

 

it looks like you are talking about different feature. I was talking about blocking / unblocking sender from mail viewing form where at the top of message content we have message details like title, receive time, sender and recipient. When user is clicking on sender he has three options. Last one of them is possibility to block or unblock sender. Pressing this option is not showing any popup and it blocks sender quite silently (especially when user will press it and move cursor away from sender text representation). I had some support tickets from customers which was not receinving emails from certain email addresses and problem was that clients blocked this emails by mistake using this function. IMHO pressing block sender link should generate popup window with confirmation question.

 

I'm using SmarterMail 13.0.5430.

 

Regards

This feature has been implemented and you should be able to see it with the next minor release.

Hi Smarter Tools peeps.

 

Can we make this an optional pop up ? or something that says "dont show this again" ?

It doesn't really make sense that the "mark as spam" click instantly moves the email to the spam box without further interaction, but then click on "block sender" requires an additional click.

 

Also what would be nice is to do both in a single action. "block and mark as spam"

If necessary, this could be under an "advanced" menu entitled "Yes i know what i am doing, just do it."