Cannot login to the administrator from the local server after 12.4 update
Problem reported by Daniel McFalls - October 15, 2014 at 7:23 PM
Submitted
Cannot login to the administrator from the local [Windows 2003] server after 12.4 update.  I updated from version 12.3 to 12.4.  I can login as the administrator from remote computers using various browsers.  But no browsers will work from the server.  Even after a reboot.
 
Chrome says "Your connection is not private" and will not let me override the warning.  IE says "Cannot display the web page".
 
Running a Windows 2003 Server, IIs 6, Force SSL.
 
Help!
 
Thanks,
 
Dan

6 Replies

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Bruce Barnes Replied
Did you restart IIS?
Bruce Barnes
ChicagoNetTech Inc
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Daniel McFalls Replied
Yes. I restarted the server. Everything works fine remotely -- from other computers.
0
Bruce Barnes Replied
First, try clearing your browser's cache. Is the connection supposed to be secured by SSL? If so, it sounds as if you are missing one, or more, secondary certificates. If this is a wildcard, or enterprise certificate, you may also be missing your public key. Run a verification of any SSL certificate you may have installed on the server against your certificate vendor's SSL testing site and fix any issues.
Bruce Barnes
ChicagoNetTech Inc
brucecnt@comcast.net

Phonr: (773) 491-9019
Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting
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Daniel McFalls Replied
Thanks Bruce.
I need to emphasize that everything works fine from hundreds of other computers connecting via an email client and HTTPS. Even logging in as the server Admin.
All connections are forced SSL. And they are working fine remotely. So certificate usage must be okay.
At the first sign of trouble I ran Ccleaner and deleted all browser caches.

Dan
0
Steve Reid Replied
Could be something to do with your redirect to https?
0
Bruce Barnes Replied
Certs may be stored on other machines from previous use and you may be unaware of secondary cert issues. Onky way to find out is test cert with testing authority. Don't trust results from other machines.
Bruce Barnes
ChicagoNetTech Inc
brucecnt@comcast.net

Phonr: (773) 491-9019
Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting

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