How can you tell WHY you have dozens of emails waiting for delivery?

Question asked by Merle Wait - 10/13/2014 at 9:58 AM

Answered

Hi,

I have dozens of emails... (legit) that are stuck in queue... when I try to look up the destination email address (say xxxx@aol.com, I can tell where it was received by us, from our client... but I can't tell why it is stuck in our queue awaiting delivery.

Joe Wolf Replied

10/13/2014 at 1:46 PM

Marked As Answer

Make sure your Delivery log is set to detailed, then just look up the details in the Delivery log. If it's AOL you're probably on Defer on their end... they do that a lot.

You can check your AOL IP Address reputation here:
http://postmaster.info.aol.com/Reputation.php

Thanks, -Joe

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