4
Forwarding emails with attachment on Android devices create duplicate attachment on receiving side.
Problem reported by BIS Techies (Rebecca and Family) - 10/9/2014 at 1:18 AM
Resolved
Hi Support,
 
Whenever I receive an email with an attachment and I forward this email to someone else from my Android device, they will receive 2 of the same attachment.
 
I created a new user account in SmarterMail and tested with same result.
 
 
This does not happen when I use the Webmail or when I use Outlook to forward emails. I have also tested on a iPhone 4S and it is fine.
 
The mobile devices tested are configured with ActiveSync.
 
SmarterMail Enterprise Edition Version 12.2.5269
Devices: Samsung Galaxy S3 (v4.3), Samsung Tab 2 (v4.2.2), Samsung Tab S (v4.4.2)
 
Any advise please?
 

4 Replies

Reply to Thread
0
Hi Everyone, any updates?
0
Employee Replied
Employee Post
Is this an inline attachment?
1
Employee Replied
Employee Post
I was able to replicate this problem.  I am adding it to our bugs list.
1
Matt Petty Replied
Employee Post
This has been fixed and will be included in the next minor build.
Matt Petty Senior Software Developer SmarterTools Inc. www.smartertools.com

Reply to Thread

Enter the verification text