Spam not being deleted based on weight score
Problem reported by Todd Sieber - 9/12/2014 at 3:21 PM
It seems that even though my weight score for medium is 20 and high is 30 (both server and individual) emails are not being deleted but instead are being routed to the junk e-mail folder.  Here are couple examples where they are in the junk folder.  Any thoughts?  On latest version of SmarterMail.
Return-Path: <dr.oznewestfatburner@zvmf.eu> Received: from 00cc9e00.zvmf.eu (UnknownHost []) by mail.underpressuredivers.com with SMTP; Fri, 12 Sep 2014 14:57:29 -0700 Received: by 00cc9e00.sjujuu.zvmf.eu (amavisd-new, port 16993) with ESMTP id 00NUPLQFHWCC9EPVXJHVKE00; for <todd@underpressuredivers.com>; Fri, 12 Sep 2014 14:51:56 -0700 Content-Type: text/html; charset="UTF-8" To: <todd@underpressuredivers.com> Message-ID: <899372134007998993595602480841637@sjujuu.zvmf.eu> From: "Dr. Oz Newest Fat Burner" <Dr.OzNewestFatBurner@zvmf.eu> List-Unsubscribe: <mailto:unsub-8993-4808-41637-11-13400799@zvmf.eu?subject=unsubscribe>, <http://www.zvmf.eu/unsubscribe/8993/4808/41637/11/13400799/~~todd@underpressuredivers.com> Subject: Doctor Discovers Diet pill Breakthrough Content-Language: en-us MIME-Version: 1.0 Content-Transfer-Encoding: 8bit Date: Fri, 12 Sep 2014 14:51:56 -0700 X-SmarterMail-Spam: SPF_Pass, DK_None, DKIM_None, URIBL - Black:1 X-SmarterMail-TotalSpamWeight: 20
Return-Path: <quick@exquisitelyunique.com> Received: from mta2.exquisitelyunique.com (exquisitelyunique.com []) by mail.underpressuredivers.com with SMTP; Fri, 12 Sep 2014 15:23:27 -0700 DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws; s=gamma; d=exquisitelyunique.com; h=To:Date:Message-ID:From:Subject:MIME-Version:Date:Content-type; b=GhQ1tosJrdntLOmI3GrkK2NkDfSb7fdW0R4zL1MuMR12SoqbAVt80yjPdQqX/oUuvBl67wT+z6ilbaJJZHbtdl4eg9VrYIcbYU8Yc5JHOiFeSrs/dp5j+uCD48XL9ht1; Date: Sat, 13 Sep 2014 00:18:09 00100 To: <todd@underpressuredivers.com> Message-ID: <hvarj.rgj@exquisitelyunique.com> From: "Get Skinny Now" <quick@exquisitelyunique.com> Subject: Get This Pill Before Big Pharma Bans It MIME-Version: 1.0 Date: 13 Sep 2014 00:18:09 +0200 Content-type: text/html; charset="us-ascii" X-SmarterMail-Spam: SPF_Pass, Bayesian Filtering, DK_None, DKIM_None, URIBL - Black:1 X-SmarterMail-TotalSpamWeight: 23

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Steve Reid Replied
For any spam related problem you should first go through Bruce Barnes anti spam document to ensure your server is setup properly.
Steve Reid Replied
Also check your logs and post the relevant info. Off the bat it seems only over 30 will be deleted since that's default I think. Are you sure you set 20 to be delete also?
Bruce Barnes Replied
I'm in the process of updating the antispam document  now, based on SmarterMail 12.4.X
This edition will also use tighter settings we've tested on both my SmarterMail server, a SmarterMail server in Pennsylvania - that services several hundred accounts, and on an ISP in New Orleans, with close to 3,000 accounts, and have no spam problems whatsoever.

I should have the latest version online by tonight.  Here's the link to what will always contain the most recent version: http://portal.chicagonettech.com/kb/a171/smartermail-antispam-settings-document.aspx
Bruce Barnes
ChicagoNetTech Inc

Phonr: (773) 491-9019
Phone: (224) 444-0169

E-Mail and DNS Security Specialist
Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com
Website: https://www.ChicagoNetTech.com
Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting

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