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Over the years, I have noticed that when some users transfer or delete a large batch of emails over IMAP or ActiveSync, their allotted disk space resets.
Let's say by default a user's alotted disk space is 250 MB and then if I manually increase it to a higher amount. Everything is fine until that user does a large transfer. Then what could happen is all of a sudden it goes back down to 250 MB and notifies the user that they are out of disk space.
Has anyone else experienced this? If so, do you know what the cause is?
I am currently using the most recent version of SmarterMail (12.4.5364).