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Change ticket subject
Idea shared by Otto Keravuori - 4/24/2015 at 1:59 AM
Proposed
At the moment if you would like to change the subjectof a ticket, you need to do it by sending an email and change the subject.
 
Could this be integrated so that you could do it without using reply to do this?
Employee Replied
4/24/2015 at 9:03 AM
Employee Post
Hello,
Just wanted to let you know there is another post on this so you can vote it up if you like :)  http://portal.smartertools.com/community/a984/ability-to-edit-the-subject-of-a-ticket.aspx
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