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Change ticket subject
Idea shared by Otto Keravuori - 4/24/2015 at 1:59 AM
Proposed
At the moment if you would like to change the subjectof a ticket, you need to do it by sending an email and change the subject.
 
Could this be integrated so that you could do it without using reply to do this?

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Employee Replied
4/24/2015 at 9:03 AM
Employee Post
Hello,
Just wanted to let you know there is another post on this so you can vote it up if you like :)  http://portal.smartertools.com/community/a984/ability-to-edit-the-subject-of-a-ticket.aspx
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