Hi, Lee. I wanted to address the main crux of the issue you brought up to our Sales Team. As an aside, I took a look at the response you received and, regardless of whether you agree with the information provided, what you were told was thorough and complete. As mentioned in that reply, we try to create a mobile version of the interface to accommodate the most features for the most devices. However, there are limitations to what we can provide, so the mobile interface may be more limited for some than others. However, with the number of syncing protocols supported by SmarterMail, you can easily add your SmarterMail account to the default mail client that's provided with your device, and generally any mobile email client will allow IMAP connections.

If his complaints stem from the mobile interface then I can kind of see where he is coming from.

 

The mobile interface is very bad indeed. I do not think it has ever been updated either.