Better Virus Quarantine section
Idea shared by Webio - 4/10/2015 at 2:00 AM
Under Consideration
I have few suggestions for Virus Quarantine section:
  • possibility to view complete source
  • display information about attachments (currently I have information that message for example has 130kB size but I can't confirm it because I can not view message source and there is no information about message attachments)
  • possibility to download message for local investigation

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I agree and would like to see the name of the virus detected as well.
Andrea Free Replied
Employee Post
Thank you for the suggestion, Webio! 

Andrea Free
SmarterTools Inc.


I would like to see something more robust as well. I am trying to get Cyren working properly and I am not sure it isn't. But I am not empowered with enough real time information to make decisions on the fly as is often needed as an admin. Also, is the quarantine option for inbound or outbound messages? I would like to see tabs for both. And same for Spam Quarantine. Both inbound and outbound. As an admin, I would be able to easily see what is being trapped and why and be able to adjust rules in real time (and release messages if needed) to the end user. Right now, I have no idea what the AV quarantine does, and I don't understand why outbound spam is the only spam that is able to get quarantined. Thank you for your consideration.
Any update on this??  

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