Server blacklist check
Problem reported by Robbie Wright - 4/9/2015 at 8:40 AM
Submitted
Under security > server blacklist check. Can anyone actually open that with it displaying a page error and a busy icon?

8 Replies

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Michael Lewis Replied
I can get into the options, press "Check Now", however, I'm not getting anything that's black listed so when I refresh it doesn't look like anything is happening. But I'm not locking up. Version 13.3.5535
My Other suggestions: http://bit.ly/segoideas
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Steve Reid Replied
I see the same as you which is normal and means we are not on a blacklist.
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Steve Reid Replied
You may have a problem... Maybe you should uninstall, reboot, reinstall?
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Robbie Wright Replied
It's a clean install. Granted on a different server with different firewall rules. Does it need any special ports or anything? I presume, or it appears, it is using some type of iframe or something in the browser?
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Steve Reid Replied
I don't think so... what is the error you get?
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Robbie Wright Replied
Running a fully patch 2012 R2 with the most recent version of SM.
 
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Steve Reid Replied
I think you should open a ticket, this looks like a bug to me.
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Andrea Rogers Replied
Employee Post
I would recommend a support ticket as well, keeping in mind that if a bug is causing this, your ticket will be refunded.

Andrea Rogers
Customer Operations Manager
SmarterTools Inc.
877-357-6278

www.smartertools.com

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