We have a problem with ActiveSync account in Outlook 2013, where sub-folders fail to sync with mail server. Sub-folders are kept under "Inbox" and under other root folders too. None are displaying any email content.
However things appear to work normally in Windows 8.1 Mail app (when set up using ActiveSync).
Did anyone come across a similar problem? Is it a known issue? Also can it be anything to do with ******_activeSync.xml file?
It is a major concern and a mystery as to why this is happening!
Any help appreciated, thanks