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Group selection error when creating new ticket
Problem reported by Otto Keravuori - 4/5/2015 at 10:02 AM
Resolved
If you click to create a new ticket. Before choosing group, click Incoming Ticket and then goto Group selection, you see only Group names and those are not grouped under Departments

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Andrea Free Replied
4/6/2015 at 10:27 AM
Employee Post
Thank you for the report, Otto! I see this behavior as well.
Andrea Free SmarterTools Inc. 877-357-6278 www.smartertools.com
0
Otto Keravuori Replied
4/10/2015 at 1:05 PM
Hi,
 
will this be included in the next minor update?
 
..Otto
1
Employee Replied
4/14/2015 at 2:16 PM
Employee Post
Hello Otto,
 
This issue has been fixed and will be released with the next version.
 
Thank you,
 
 
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