Problem deleting call to: "C:\Program Files (x86)\Parallels\Plesk\admin\bin\smmailfilter.exe"

Problem reported by Bruce Barnes - 4/4/2015 at 8:08 AM

Submitted

We recently took over the maintenance of a new client who's hosting company had previously maintained their SmarterMail installation.

The customer has a PLESK front-end and it appears that Plesk has been configured to run some kind of spam filter. The log entries are shown below:

[2015.04.04] 03:40:16 [77486] Launching 'C:\Program Files (x86)\Parallels\Plesk\admin\bin\smmailfilter.exe' command line exe.

[2015.04.04] 03:40:16 [77486] Command line exe finished.

This is not being called from anywhere within SmarterMail. Neither the antispam, nor the antivirus configurations reference the call or exe file.

Can anyone shed some light on how to remove this call? It's slowing down a very fast server and causing mail delivery delays.

Thanks in advance.

Bruce Barnes

ChicagoNetTech Inc

brucecnt@comcast.net

Phonr: (773) 491-9019

Phone: (224) 444-0169

E-Mail and DNS Security Specialist

Network Security Specialist

Customer Service Portal: https://portal.chicagonettech.com

Website: https://www.ChicagoNetTech.com

Security Blog: http://networkbastion.blogspot.com/

Web and E-Mail Hosting, E-Mail Security and Consulting

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CCWH Replied

4/4/2015 at 8:15 AM

Might be worth checking the Plesk Scheduled Tasks for the website?

In Plesk CP:

- Manage Hosting > Websites & Domains > Show Advanced Operations > Scheduled Tasks > Select [Username] - Check if there are any tasks created.

Bruce Barnes Replied

4/4/2015 at 9:32 AM

Thanks! I'll take a look there.

Bruce Barnes ChicagoNetTech Inc brucecnt@comcast.net Phonr: (773) 491-9019 Phone: (224) 444-0169 E-Mail and DNS Security Specialist Network Security Specialist Customer Service Portal: https://portal.chicagonettech.com Website: https://www.ChicagoNetTech.com Security Blog: http://networkbastion.blogspot.com/ Web and E-Mail Hosting, E-Mail Security and Consulting

Server Intellect Replied

7/20/2015 at 7:14 AM

http://jefftangen.com/wordpress/?p=252

Server Intellect Replied

7/20/2015 at 7:18 AM

Log into SmarterMail as system admin, General Settings > Spool tab > Command-Line File >untick "Enabled" > Save.

PLESK may change this back, but I'm uncertain. Check back in a week to make sure it hasn't been reverted.

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