How to View Full Sender Email Address?
Question asked by Bert Blais - 4/2/2015 at 5:45 PM
How do I set up SmarterMail so I can see the full email address of the sender? I am only seeing the name (or alias) of the sender but not their real, whole email address. This makes it hard to tell what is spam or phishing or the real thing.

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Matt Petty Replied
Employee Post
You should be able to hover over their name and it will give you their full address plus a list of options, if you are in webmail.
Matt Petty Software Developer SmarterTools Inc. (877) 357-6278 www.smartertools.com
Von-Austin See Replied
Employee Post Marked As Answer
In addition to Matt's response, you can also review this information within the headers of the message, this is useful for grabbing the Reply-To section which is often exploited by spammers. Sometimes they will use a spoofed from address and the reply-to can sometimes be used to identify the domain of origin. These can be accessed when viewing the message within the web interface by selecting View -> Headers from the action bar.
I hope this helps.
Von See Technical Support Supervisor SmarterTools Inc. (877) 357-6278 www.smartertools.com

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