Good Afternoon! 

 

We're running SM 13.2 and just noticed that if you have multiple emails selected in Junk Email and do Actions / Mark / Not Spam, it only enters 1 or 2 of the addresses into Trusted Senders.  One client had 87 messages in there.  Granted most of them I personally thought were spam, but he liked getting them, so who am I to judge.  Anyway I selected them all, did Actions / Mark / Not Spam, and SM entered only 1 address into Trusted Senders.  And no they were not all from the same source. 

 

Now I don't expect SM to enter duplicate addresses.  However I would expect it to enter each unique address in the selection.  Has anyone else run into this issue, and if so, is there a fix???  We touted saving multiple emails as a feature initially and were disappointed when we discovered this behavior. 

 

Thanks! 

 

Scott