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We're running SM 13.2 and just noticed that if you have multiple emails selected in Junk Email and do Actions / Mark / Not Spam, it only enters 1 or 2 of the addresses into Trusted Senders. One client had 87 messages in there. Granted most of them I personally thought were spam, but he liked getting them, so who am I to judge. Anyway I selected them all, did Actions / Mark / Not Spam, and SM entered only 1 address into Trusted Senders. And no they were not all from the same source.
Now I don't expect SM to enter duplicate addresses. However I would expect it to enter each unique address in the selection. Has anyone else run into this issue, and if so, is there a fix??? We touted saving multiple emails as a feature initially and were disappointed when we discovered this behavior.
Centennial, CO. U.S.A.