Hello Walter,

 

Thanks for the inquiry. I do know we had corrected a scenario where some of the POP connections over SSL would fail. If you can please provide us a sample of the POP Retrieval logs for the time period we may be able to review further. Are your logs set to 'Detailed ' ?  There may be more information in the logs. I'm not certain if the issue occurs for the same accounts each time.

 

Please consider opening a Support ticket so we can review this matter further.  Are you licensed for SmarterMail 13.x ?

 

Thanks.