Allow user to delete an email's attachments via webmail interface
Idea shared by Ivan - March 26, 2015 at 1:50 PM
Under Consideration
Thanks

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The entire email with the attachment can be deleted, but no I do not think you can delete just the attachment.
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Bump.
 
Actually, i would REALLY like a feature like this.
I want to archive emails, the conversations, but i don't care about many of the attachments. It would be great to be able to go through a mailbox and tell it to strip off the attachments. It would greatly reduce the amount of storage space required to archive info.
 
Is there any way to drop attachments ?  even if directly from the server ?

www.HawaiianHope.org - Providing technology services to non profit organizations, homeless shelters, clean and sober houses and prisoner reentry programs. To date we have given away over 1,000 free computers.

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Hello,
 
We are also quite interested in this functionality. We would like to use the Web interface to delete attachments without deleting the email.
 
Cheers,
 
-f.
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Andrea Rogers Replied
Employee Post
Thanks for your feedback! As stated, at this time it's not possible to delete only the attachments of an email. However, I have changed this thread from a Question to an Idea in order to facilitate tracking on this request. 
 
Thank you!

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278

www.smartertools.com

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Any chance this is making it into SM 16?
 
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Derek Curtis Replied
Employee Post
Guys,
 
This won't make it into 16.x as modifying the body of an email message is quite an undertaking. (Based on how SmarterMail builds the message.) However, I've added it for discussion for 17.x as it fits nicely with the ability to preview images uploaded as attachments when composing a message. 
Derek Curtis
COO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
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+1
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+2
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We`re OK with V17 if it will make it there.
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Aloha Derek !
Has this gotten any more traction ?  Even with Ray's suggestion above ? That seems like a fairly easy work around.
 
I am here today realizing our server has only 2 gig of free space on the hard drive and am having to find a quick way to reduce space.  My own personal mailbox has 5 Gig of data in a single folder, and i realistically need only about 1 gig of those attachments,. everything else is non essential.
 
It would be awesome to be able to strip off those excess 4 gigs of data, but instead i have to delete the entire discussions just to free up space.  Hoping that something can be automated in the future.
Thanks !

www.HawaiianHope.org - Providing technology services to non profit organizations, homeless shelters, clean and sober houses and prisoner reentry programs. To date we have given away over 1,000 free computers.

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It would be really nice for this to be a feature in smartermail, but as a workaround, Ray's suggestion above also doubles as a manual workaround. You could forward the e-mail to yourself and remove the attachments of the forward by hitting the X in the top right of the listed attachments. And then you can keep the full e-mail chain in the new e-mail and delete the old one; so still having to delete the e-mail discussion, but you preserve it with the new e-mail.
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just had a customer ask for just this!
 
cant believe its still not an option I know it sounds like a lot of work but its a MASSIVE thing to be able to do for webmail users and a large chunk of my customers only use web mail and don't want to pay for space so they try to delete attachments to save space only to find they cant!

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