How do I view all the NEW Content posted - I'm getting so confused.
Question asked by Henry Timmes - August 26, 2014 at 12:56 PM
Answered
I don't know what I seen before or what I read before.  How do I see all un-read posts/comments. 
www.unlocktheinbox.com

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0
Tim Uzzanti Replied
Employee Post
There is no read/unread View.  Please look at the Subscribe functionality below.
 
The Recent View is a list of all threads sorted by the most recent reply
 
The Votes View is simple. Just the most voted up threads in descending order.
 
The My Activity View are the threads you have posted in and are sorted by your most recent posts
 
The My Subscriptions View (which will be released soon) will show you all threads that you subscribed to and want to follow. This view will be sorted by most recent reply.  You will also get an email regarding the threads you subscribe to.  Anytime you reply to a thread, it will auto-subscribe you.
 
When you change any of the SEARCH criteria above (categories, types etc.) it will filter based on the View you are on.
 
We anticipate having additional Views and look forward to the feedback.
 
 
Tim Uzzanti
CEO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
2
Ok, Here's the issue.. 
 
If someone post a reply, then the thread is bumped to the top. If someone posts a comment, The thread doesn't move to the top. 
 
Should they both bump the thread to the top. 
 
Also if a thread has 18 replies, then someone posts 4 comments intermix on those 18 replies, the person reading the thread again, has to scan the entire thread to see what the new comments are. This is really confusing and illogical, reminds me of stack overflow. 
 
I would really like to see ALL NEW CONTENT and not have to play guesswork as to where in the thread the new content is.. 
 
Maybe if the new content was color'ed so it stands out, so I can quickly identified what was added would be helpful. 
 
www.unlocktheinbox.com
0
Tim Uzzanti Replied
Employee Post
Good comments.  Please propose that idea under SmarterTrack.  That way we can discuss it out and let people Vote it up.  I will probably be one of those people, I see value in it.
Tim Uzzanti
CEO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Tim Uzzanti Replied
Employee Post
We are now working on an Read / Unread View.  And we will be looking at doing something when viewing the Thread itself to show what is new.
Tim Uzzanti
CEO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
2
Tim Uzzanti Replied
Employee Post
Read and unread is in now.  Topics on the main Threads page are bold when unread.  When viewing a Thread anything that has changed your last view of the Thread will be highlighted and bold.  Subscriptions and updates are changing via Email to be better looking and utilize our new read and unread states.
Tim Uzzanti
CEO
SmarterTools Inc.
(877) 357-6278
www.smartertools.com
0
Thanks that makes things a lot easier
www.unlocktheinbox.com
1
Can we be allowed to set a default view? I would like mine to default to unread when I enter from root

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