How Do I Bypass Abuse Detection for a Specific Email Account?
Question asked by Jonathan Hickman - 3/23/2015 at 7:51 AM
Within "Security > Abuse Detection > Internal Spammer", there is a feature to prevent messages from being sent if there are too many from a specific source; however, we have a single email account that is used for processing messages from a server that will exceed this limit.  Is there any way to bypass the limit for a single address?

2 Replies

Reply to Thread
Linda Pagillo Replied
Hi Johnathan. I don't believe you can bypass an email address. However, if the sender has a static IP, you can add that IP to your Smartermail whitelist and all messages from that IP will bypass Abuse Detection.
Linda Pagillo Mail's Best Friend Email: linda.pagillo@mailsbestfriend.com Web: www.mailsbestfriend.com Authorized SmarterTools Reseller Authorized Message Sniffer Reseller
Julian Dormon Replied
We have the exact same requirement with no solution.
Thinking we have set up a new installation for one domain!

Reply to Thread