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IE 11 - Webmail - Sending Mail - Blank Body Issue
Problem reported by james.ramp - 1/7/2014 at 2:30 PM
Resolved
Hi
 
Has anybody else noticed this bug? Our clients are reporting (and our tests have confirmed) that when sending mail through webmail using IE11, the body of the message always gets sent a blank message.
 
We have SmarterMail Professional Edition - fully updated as Jan 7/2014.
 
Thanks

6 Replies

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0
james.ramp Replied
1/7/2014 at 2:31 PM
The source of the body that is sent looks like so:<span style="font-family: Tahoma, Geneva, sans-serif; font-size: 10pt"><br /><br /><div></div></span>

That's the entire message body when sending using IE11
0
Employee Replied
1/13/2014 at 10:39 AM
Employee Post
Are you running version 11.7.5091?  If not what is the version you are running?
0
Nick White Replied
1/13/2014 at 11:23 AM
Hi Brian, I am having the same problem. I was send sending out an email to all users on Saturday and the same happened to me. I also have a client using the web client and he is also having the same problem
0
Nick White Replied
1/13/2014 at 11:26 AM
IE 11 Version 11.0.9600.16476
Update Versions: 11.0.2
0
Employee Replied
1/13/2014 at 11:49 AM
Employee Post
Please update to SmarterMail 11.7.5091 as this has a fix for the blank body issue.  You can download that here: http://www.smartertools.com/smartermail/mail-server-download.aspx
1
Steve Reid Replied
9/9/2014 at 5:52 AM
As a standard rule in all of the computer software world... You always must update to the latest version before complaining about bugs.
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