Hit ENTER after each Tag to add it to your post; Numbers in parentheses represent the Tag's usage.
The generated script works correctly for Live Chat only when the default host header is used. When applying a brand Host Header there is a missing "/" in the url. Took us hours to figure out what was going wrong.
The Generated Default URL:
c.src = "http://yourdomain.smartertrack.com/ChatLink.ashx?config=2&id=stlivechat2";
Your Brand Generated URL
c.src = "http://support.yourbrand.comChatLink.ashx?config=2&id=stlivechat2";
Notice the missing "/" in the brand url between "yourbrand.com and ChatLink?
Am I the only one using brands?