Delivery Failures, Failed Recipient
Question asked by michaeljmann - 3/2/2015 at 12:00 PM
Unanswered
I am getting delivery failures, which never occurred before until I migrated to another server few months ago.  I have setup abuse@domain.com for the account that is having delivery failures, here is info 
 
Failed Recipient: recipient@gmail.com
Reason: Remote host said: 601 Attempted to send the message to the following ip's: 
	74.125.28.27, 2607:f8b0:400e:c04::1b, 74.125.193.26, 2607:f8b0:4001:c05::1a, 
	173.194.219.26, 2607:f8b0:4002:c03::1a, 173.194.207.27, 2607:f8b0:400d:c09::1a, 
	74.125.141.27, 2607:f8b0:400c:c06::1b

Failed Recipient: info@regulardomain.com
Reason: Remote host said: 601 Attempted to send the message to the following ip's: 
	207.46.163.215, 207.46.163.170, 207.46.163.247, 66.96.140.124, 
	66.96.140.125
suggestions greatly appreciated.  I am also looking for configuration assistance for setting up and maintaining our smartermail installations.    

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Employee Replied
Employee Post
Hi Michael.  Try switching DNS settings to Google's 8.8.8.8 / 8.8.4.4, then restart the SmarterMail service, and see if messages are successfully sent.
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michaeljmann Replied
Rod, many thanks.  In DNS I am technically challenged.  But if you can point me to the right place I can make the changes just a little confused do I make this correction on my server or in SmarterMail?
 
I learn fast and thanks for your help on this.
 
If it helps, please note that this happens too when sending to a non gmail account.
 
Michael

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