What are "Product Experts" good for?
Problem reported by Joe Wolf - 2/27/2015 at 10:15 PM
Are we only here to help SmarterTools answer questions with zero support from them?  Shouldn't we have direct access to at least ONE person at SmarterTools?
I spend a lot of time trying to help people, but there are a LOT of questions none of us can answer because they're undocumented and SmarterTools won't communicate with us.
I've become nothing more than a babysitter deleting spam thread (about 10 today).
Is this what the Product Expert program was intended to be?

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Eric Bourland Replied
Joe, I read all of your posts, and am very grateful for everything you do. I've learned a ton from your posts. If you're ever in DC, I hope to have the privilege of taking you for beers (or whatever your beverage of choice is). Eric
Joe Wolf Replied
Eric, thanks for the kind words!
Thanks, -Joe

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