Gmail Mailbox Migration Issues (Contacts and Calender)

Problem reported by thnet - 2/18/2015 at 12:41 PM

Resolved

First, is there a reason why i see these differences in the Gmail mailbox migrations between versions?

Version 12.0 - I can select email, contacts, calender

Version 13.1 - I can only select email and contacts

The bigger issue that that after submitting a migration task, only email gets migrated. Contacts are not migrated in 13.1 and when i tried both contacts and calender in 12.0 those didn't work either. I tested with multiple different Gmail accounts that i have access to.

Is this a known issue?

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Steve Reid Replied

2/18/2015 at 12:52 PM

Have you tried the latest version of 13?

thnet Replied

2/18/2015 at 1:02 PM

We're on 13.1.5451 which isn't the latest version. I don't see anything in the release notes about there being a fix for Gmail migrations but i supposed I could give it a try on a test server.

Employee Replied

2/18/2015 at 1:22 PM

Employee Post

We did remover the calendar option when doing a migration from gmail. This is due to Google changing there API. We are working on this to get it added back in. You can see this in our release notes

SmarterMail 13.1.5451

REMOVED: Calendar migration from Gmail as Google made some changes to their access API's. We are working on re-adding that functionality.

thnet Replied

2/18/2015 at 2:33 PM

Ok, any idea when it will be added back? We have a deadline to get this project done. What about the contacts not working? Could that be from API changes as well? We could probably live without the calender but contacts is critical.

Matt Petty Replied

3/25/2015 at 8:38 AM

Employee Post

I seems to not be in the release notes but 13.2 has the new Google API functionality was added for pulling calendar items.

Matt Petty Senior Software Developer SmarterTools Inc. www.smartertools.com

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