Does someone is using Declude and has enabled DKIM in SmarterMail?
Question asked by Webio - 2/16/2015 at 3:33 AM
Unanswered
Hello,
 
I would like to find peope which are using Declude and have enabled DKIM signing. Does someone has this configuration?
 
There is issue with Declude which removes part of message which is causing DKIM signing to faile on recipient end. This has been reported to mailbestfriend.com but all messages I get from them are like "this is being checked" etc. Maybe if more people would ask them about it it could make a difference. On the other hand I understand they are providing this software for free so we can not demand anything from them in that matter but simple "this is how it works" would be more than enough for me instead of multiple responses like one I've mentioned.
 
Regards

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0
Linda Pagillo Replied
Good morning Webio. As you know, I'm working as best I can to get a resolution for this from our development team. I'm hoping to have more information for you by Wednesday. Thanks for your patience.
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Authorized SmarterTools Reseller
Authorized Message Sniffer Reseller
 
0
Linda Pagillo Replied
Hi Webio. I received feedback from our development team today and this has been confirmed as an issue. It has been added it to our dev list for resolution. We will keep you updated with the progress that they make.
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Authorized SmarterTools Reseller
Authorized Message Sniffer Reseller
 
0
Webio Replied
Great news. Thanks. Once again I'm aware that software is being provided for free but on the other hand I had to do something (like write here hoping that someone else experienced similar issue) after getting for two months reponses that this will be discussed.
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Linda Pagillo Replied
I completely understand :) Now that our dev has determined it to be an issue, I will be sure to get regular updates on their progress.
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Authorized SmarterTools Reseller
Authorized Message Sniffer Reseller
 
0
Linda Pagillo Replied
Hello everyone. I wanted to let you know that our (Mail's Best Friend) development team has fixed this issue as of today. If you are having this issue and need the new Declude build that we have, you will have to contact me directly via email at linda.pagillo@mailsbestfriend.com because we have not yet made the release public and it will probably be a few days before we do. Thanks.
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Authorized SmarterTools Reseller
Authorized Message Sniffer Reseller
 
0
Webio Replied
This probably didn't affected too much SM users but IMHO in longer time there will be more people using DKIM signing and it is good that this has been fixed already. Thanks
0
Linda Pagillo Replied
I agree and you're welcome! :)
Linda Pagillo
Mail's Best Friend
Email: linda.pagillo@mailsbestfriend.com
Web: www.mailsbestfriend.com
Authorized SmarterTools Reseller
Authorized Message Sniffer Reseller
 

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