Just a quick 'heads up' to anyone thinking of upgrading to 13.2. We upgraded from 13.0 to 13.2 this evening and it broke our installation. After the upgrade errors were reported in the application log and a closer look showed 13.2 had created 0 byte filestore.xml files within the users 'FileStore' directory. At this point Smartermail was in essence dead, service was running but no POP/IMAP/SMTP or Webmail. To resolve I removed 13.2 and reverted back to 13.0 which allowed access via IMAP/POP but not webmail. The fix for webmail access was to copy a working filestore.xml (there is nothing user specific in it) over every 0 byte filestore.xml.

 

If you have to do this a quick tip for locating the filestore.xml files is from a command prompt switch to your 'domains' directory then run something like this:

 

dir filestore.xml /b /s > C:\filestore-locations.txt

 

You can then quickly modify the output using notepad (find & replace) to copy a working filestore.xml over your broken filestore.xml - this will actually overwrite all but it is a quick way of resolving the issue.

 

The experience somewhat tallies with the change log comments around FileStore changes in 13.2. 

 

Has anyone else encountered this?