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Add contact auto complete to the to, from and cc criteria fields in search
Idea shared by Justin Barta - 1/6/2015 at 1:46 PM
Under Consideration
When under Advanced Search and selecting either Search Email or Search Contacts, add the auto complete functionality much like filling in a To: address in an email. I envision the auto complete working under the following criteria fields.
 
Search-Email
    From
    To
    CC
 
Search Contacts
    Email Address
    Display Name (Maybe) if easily done.
 
 

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Employee Replied
Employee Post
Justin, I've added this to our features request list.
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This would save a bit of time when agents are copying those not in the original support ticket.

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