What's the best way to move a large number of messages?
Question asked by andrew knasinski - January 6, 2015 at 9:08 AM
I have some users with 20k+ emails in their inbox. I'd like to move them (ex: all 2014) to a new server folder. Is it best to do this via their IMAP client, thru the web interface, or direct on server?

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Andrea Rogers Replied
Employee Post
Hi Andrew,
The quickest way for a server admin to move a lot of messages to another SmarterMail server would be:
1. Create a new folder in the web interface on the destination account.
2. Copy all the grp files in the source account's folder to that new folder using Windows Explorer.
3. Then delete mailbox.cfg in the destination account.
4. Login to the destination server's Web interface as the system administrator, go to "Manage -> Restore" and rebuild that account's destination folder.
If a domain admin or end user need to copy the files, they would want to using an email client and add both accounts via IMAP and then drag and drop the messages from one account to the other.
I hope this helps!

Andrea Rogers
Communications Specialist
SmarterTools Inc.
(877) 357-6278


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