SSL / TLS Help Needed - SmarterTools

I got my SSL cert and installed it on the server and I have HTTPS working just fine. However I am confused on how to setup my windows live mail client as far as using SSL or TLS. Not sure if bind SSL or TLS to the IP in question? And not sure if I check (MY server requires SSL) under IMAP and SMTP. I have opened required ports on router and firewall. Can someone point me in the right direction? I have read the SSL/TLS config guide in knowedge base but still confused.

Thanks

Employee Replied

1/28/2015 at 3:02 PM

Employee Post Marked As Answer

Hello Ron,

Thanks for your inquiry. I believe we have resolved this issue through a Support Ticket. Please let me know if you have continued difficulties. Please ensure that you have upgraded to the current build of SmarterMail 13x to take advantage of any corrections and modifications to the application.

If I recall, there are two different Send Test on checktls.com website. There is the Basic and the AssureTLS test. The AssureTLS test may fail since SmarterMail does not issue a break command if TLS is not detected. The message would be sent in plain text.

Thank You.

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