When connecting to SM 12 using Outlook 2007 via IMAP, and a user deletes a message, the message does not go to Deleted Items gets strike-though instead.
Question asked by Justin Barta - 1/5/2015 at 12:35 PM
Unanswered
I'm aware that Outlook 2007 does not support moving an item to deleted items but instead makes the message "strike-though" or marked as deleted. Only to be purged when a users selects or changes folders.
 
1. Can smartermail be configured to move "strike-though" items to the deleted items folder?
2. Does Outlook 2007 not support X-LIST folders?
2. Or does SM provide a work around for this issue?
 
Figured I'd asked even though its a long shot.
Steve Reid Replied
You can simply set the view in Outlook to hide strike through.
Justin Barta Replied
Yes however the item is still deleted vs moved to the deleted items folder.
Steve Reid Replied
You can update your outlook to a newer version.

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